LibraryH3lp Pricing

Open and affordable pricing with no hidden fees or gotchas.

1 Year Base Subscription

Unlimited access to chat, sharing, email, and FAQ modules.
Visit the account page in the dashboard to subscribe or renew.

Academic Institutions
Annual Cost Student FTE
$255 1,000 or fewer
$345 1,001 - 2,500
$435 2,501 - 5,000
$525 5,001 - 10,000
$615 10,001 - 15,000
$705 15,001 - 20,000
$795 20,001 - 25,000
$885 25,001 - 30,000
$975 30,001 - 35,000
$1065 35,001 - 40,000
$1155 40,001 - 45,000
$1245 45,001 - 50,000
$1415 50,001 - 60,000
$1595 60,001 - 70,000
Public Libraries
Annual Cost Service Population
$255 10,000 or fewer
$345 10,001 - 25,000
$435 25,001 - 50,000
$525 50,001 - 100,000
$615 100,001 - 150,000
$705 150,001 - 200,000
$795 200,001 - 250,000
$885 250,001 - 300,000
$975 300,001 - 350,000
$1065 350,001 - 400,000
$1155 400,001 - 450,000
$1245 450,001 - 500,000
$1415 500,001 - 600,000
$1595 600,001 - 700,000

Email us to request a quote for larger populations, special circumstances, or consortia. Pricing is in USD.

OPTIONAL Texting Add-on

Add to any base subscription.
Email us to request a no-risk trial.

Simple pre-paid pricing starting at...
$4 per month   PLUS   3¢ per text message
  • One-time fee applies on activation. See detailed pricing breakdown link above for more information.
  • Texting packages do not expire and roll over from year to year.
  • Voice calls placed to a texting number can be optionally forwarded to another phone number. Each connected minute is 3¢.
  • Many of our customers get through a full year of texting for $75 when texting is used for question-answer (reference) interactions. Texting used for circulation or curbside pickup purposes will increase use rates.
  • Texting will continue to work even if balance goes negative, giving you time to purchase a new package without service interruption and without penalty.
  • The texting add-on is available to clients in North America, most of South America, most of Europe, Australia, and more.
  • Pricing is in USD.

OPTIONAL Backup Staffing through Chatstaff

Add to any base subscription.

Backup staffing for LibraryH3lp is provided by our partner, Chatstaff, and your backup staffing coverage is invoiced separately through Chatstaff. Chatstaff is flexible to your needs, covering 24/7/365 or select hours. Pricing is based on contact hours, which is the time their librarians spend with your patrons.

Interested in giving LibraryH3lp a try?

Try LibraryH3lp FREE for 90 days

Fully featured, no risk, no obligation. No brainer.