Simple, affordable annual subscriptions
Unlimited users, chat, screensharing, email, and FAQs

LibraryH3lp stays afloat and provides a private and secure system by charging a subscription fee; there is no advertising or data mining.

Academic

by student FTE
$235/year 1,000 or fewer
$315/year 1,001 - 2,500
$395/year 2,501 - 5,000
$475/year 5,001 - 10,000
$555/year 10,001 - 15,000
$635/year 15,001 - 20,000
$715/year 20,001 - 25,000
$795/year 25,001 - 30,000
$875/year 30,001 - 35,000
$955/year 35,001 - 40,000
$1035/year 40,001 - 45,000
$1115/year 45,001 - 50,000
$1275/year 50,001 - 60,000
$1435/year 60,001 - 70,000

Public

by population served
$235/year 10,000 or fewer
$315/year 10,001 - 25,000
$395/year 25,001 - 50,000
$475/year 50,001 - 100,000
$555/year 100,001 - 150,000
$635/year 150,001 - 200,000
$715/year 200,001 - 250,000
$795/year 250,001 - 300,000
$875/year 300,001 - 350,000
$955/year 350,001 - 400,000
$1035/year 400,001 - 450,000
$1115/year 450,001 - 500,000
$1275/year 500,001 - 600,000
$1435/year 600,001 - 700,000

Text Messaging

optional add-on

$2 monthly per number

$0.03 per text message

  • $50, $150, $250, and larger discounted packages available. Details below.
  • Packages never expire and roll over from year to year.
  • Each voice call forward counts as a text message.
  • Available for most of North and South America, most of Europe, Australia, and more.

E-mail us for quotes on larger populations, special circumstances, or consortia.

Are you renewing or ready to convert your trial into a subscription?
Visit the account subscription page in the dashboard and click Renew/Subscribe!

Text messaging package details

$24 of each package goes toward the yearly charge for a phone number ($2 monthly charge per phone number x 12 months). The remainder of the package covers up to the indicated number of text messages at $0.03 per incoming/outgoing text message or voice forward. Per text message price discount available for packages $500 and larger.

$50 up to 867 text messages
$150 up to 4,200 text messages
$250 up to 7,533 text messages
$500 and larger Cost per text message drops from $0.03 to $0.02.

Interested in a back-up staffing quote?

Back-up staffing is provided through our partner, Chatstaff, and is priced separately from LibraryH3lp. Chatstaff is flexible to your needs, covering 24/7/365 or select hours. Pricing is based on contact hours, which is the time their librarians spend with your patrons. Get a quote from Chatstaff today!

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