Text messaging provides easy-to-use help for mobile guests on-the-go

guest texting

With LibraryH3lp's optional text messaging add-on, guests enjoy all of the benefits of live chat without being tied to a website. Guests can text your dedicated support number to chat with staff and get answers on-the-go.

Answer incoming texts in the same client used to staff website chat. Operators instantly receive texts. If guests place a voice call to your texting number, they'll be forwarded to your regular phone. And you can integrate with an existing Google Voice account if you wish.

After hours guests receive a customized offline auto-reply or you can forward texts to a 3mail mailbox.

Texts can be transferred between colleagues and organizations. And integrates with backup staffing. You can also reuse your number with other products like ILLiad.

Text messaging packages are inexpensive and do not require a local network or physical device. Available for US, Canada, most countries in Europe, Australia, and more.

Want more mobile? LibraryH3lp also offers chat boxes for mobile websites and mobile-optimized FAQs.

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